Support Channels

  • 1 hour ticket response time

  • A 60–minutes Inquiry Reply Guarantee

  • Our crew of techs will do their best to answer to your advice needs in about 1 hour. If, however, the trouble you have encountered calls for the assistance of our Administrators’ =Department,= we’ll send the ticket to the technician on shift and will post a comment to inform you.

  • Top quality support service

  • Qualified Technical Help Service

  • We’ll be on–line for you 24x7 to provide you with assistance and technical support and also to help you with any trouble that you could have when maintaining your virtual server. We’re able to aid you with all pre–installed packages, like your OS, server management panel (in accordance with the VPS type) and the Web Site Control Panel created 100% by our developers.

  • Intuitive help center

  • A Descriptive Help Section

  • In the Web Site Control Panel that comes totally free in your virtual server, you can discover a practical Help zone, which includes all you need to learn about monitoring your web pages and applications. We have integrated a range of how–to content articles and video training that illustrate the essential web site management responsibilities in an easy to comprehend manner.