1 hour ticket response
Our team of tech support engineers is specialized in offering fast answers to all your queries. We’ll examine your technical support ticket as soon as it is received and will respond back to you with a solution within maximum sixty minutes after the tech support ticket submission. In fact, our average customer support ticket response time is twenty minutes.
A Premium–Quality Customer Service
Our client support staff members have broad experience in the shared hosting plans sector and are trained enough to supply a prompt answer to your problem. If, however, the issue at hand is not within the competence of a support technician, the trouble ticket will be sent to a programmer or admin for additional assistance.
An Easy–to–Navigate Help Center Section
To help you find a quick hint on how to use a certain feature, we have included a very intuitive Help Center section in the Web Site Control Panel. You can browse through a vast collection of web hosting account administration articles and website management articles, explore our F.A.Q. repository or check our step–by–step video tutorials.
